For many mom-and-pop shops with no ad budget, Twitter has become their sole means of marketing.  It is far easier to set up and update a Twitter account than to maintain a web page.  Twitter is a way for small business owners to talk directly to customers in a way that they were able to do only in person before, this helps to shorten the emotional distance between businesses and their customers.

Twitter is the digital manifestation of word of mouth, allowing users to broadcast messages of up to 140 characters in length, and the culture of the service encourages people to spread news to friends in their own network.

Twitter is not just for businesses that want to lure customers but it can help find both suppliers and customers nationwide.  It can give a small business national presence in a way only large marketing and advertising budgets have allowed in the past.  Twitter is also a great place for information.  For example you can learn business tax tips from an accountant, marketing tips from a consultant in Tennessee and start-up tips from the founder of several tech companies.

Click here to create your free Twitter account today and start connecting!

2010 brought with it a renewed sense of expanding the business.  With that came plans to target the untapped demographic and reinvent the company to include them.

Now that you have set your new goal, that hard part is achieving it.  Below are three ways that can help you recruit new clients:

1. Go where the growth is:  Identify key industry segments that are growing and reach out to them with something as simple as attending their trade show.  “At Homestead Resort, in Midway, Utah, general manager Britt Mathwich says the hotel made a quick shift away from the corporate and training market to families, after seeing a slump in business travel.  The resort picked up more business by attending home-decorating and bridal shows, he says.”
2. Strategy of secondment: Partner with companies that provide similar or complementary services.  “Maclay, President of engineering-consulting firm Voler Systems, is now working on two projects that combine Voler’s electrical-engineering expertise with the other firm’s mechanical-engineering specialty.”
3. Online Tools: Maintain a blog or a social media profile which includes facebook.come, linkedin.com, and twitter.com.  Social-networking tools are also places to post promotions.  “Mr.Maclay says he gained new clients by posting the company’s resume on Craigslist.”

Take a few minutes to update your marketing plan and get your business off to a great start in 2010!

Editors and Journalist receive thousands of press release everyday; On average only 3 percent get published.  How can you make sure your press release is the one that gets published?  Below are a few steps in the right directions:

1. One-on-One Time:  The best public relations strategy is to b uild relationships with key members of the press.  You can easily identify a core group of media outlets that can deliver coverage vital to your business.  It takes a bit of homework to create your own short list of the media that influence your cutomers when they’re considering buying what you market.
2. Choose the Right Tool:  When sending a press release, make sure its headline contains a stat, fact, or compelling piece of information that’s new or revelatory, and that your first sentence has the power to sell your story.  Never send a stream of ho-hum pitches in the hope that over time you’ll capture attention.
3. Follow up to seal the deal:  Follow-up is essential for taking your new PR relationships to the next level.  You can make contact by phone, e-mail, or both.  The key is to determine that your pitch was received and whether there’s any interest in that particular item.  Most of all, you want to uncover what type of information you can provide that each media contact will find most compelling.

Maybe you’re press release will be the next big story on the home pages of CNN, MSNBC, and all the other major websites!

Online Directories are the perfect place for a small business to gain exposure to investors, partners and potential employees.  But as always there “risks that can hurt the company’s reputation.”

Many online directories such as crunchbase.com and wikipedia are great platform for small business to get their message out but small businesses should check monthly to ensure the information is accurate.

An easy way is to set up alerts from the directory and additional alerts such as Google Alerts.  Therefore every time something is added or removed from the listing the small business will receive an email.

Hurry and take advantage of all the free exposure and free advertising for your small business today!

Most people these days have more than one phone they are required to return calls from, for example, home phone, cell phone, business phone, business cell phone, ect. To help with this problem, Google has developed Google Voice. “Google Voice is Google’s attempt to remake how we think of the phone. It lets you use one new phone number to tie together your various numbers: cellphone, home phone, business line. Friends call your Google number, and all the other phones ring — you choose which one to answer. Voice mail flows to all of the phones, along with a free transcription by Google.” states Jeffery Graham of USA Today.

Just like most products Google launches, Google Voice is available by invitation only. Because of the limited number of invitations issued by Google thus far, these invitations are being auctioned for as much as $100! What is an alternative if you are a small business owner? Click here to register for your invitation, and with Google releasing up to 10,000 phone numbers in the coming months you won’t have to wait long.